Books, Life, sketchbook

Reading Crucial Conversations

A couple of years ago someone recommended the book Crucial Conversations. It lay unread in my Kindle for a good long two years until the other day. It suffices to say that I won’t be reading it a second time – so I made some notes and here they are for your viewing pleasure.

Crucial Conversations

There. Now armed with these insights, you can have all the crucial conversations you want.

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