I thought I was good with words, but there’s always so much to learn. If you’re in a position of influence, your vocabulary, your tone and your attitude can have such a ripple effect.

Title: Marshall McLuhan
I thought I was good with words, but there’s always so much to learn. If you’re in a position of influence, your vocabulary, your tone and your attitude can have such a ripple effect.
Title: Marshall McLuhan
These drawings are from a few years ago when I got promoted from being a designer to a design manager. I worked as part of a large inhouse design team at Adobe, and my responsibilities included only the experience design of one or two software applications.
So up until then I was a shy quiet type content to be left alone and then, suddenly I found that I was not going to be left alone at all! Meetings, emails, decisions – my presence was requested.
I had to be prepared for scrutiny and judgment, and every situation felt like it was a test. But over time I figured out a strategy for myself.
If you’re going through a similar experience, my advice would be to keep at it – eventually it will sort itself out.