A couple of years ago someone recommended the book Crucial Conversations. It lay unread in my Kindle for a good long two years until the other day. It suffices to say that I won’t be reading it a second time – so I made some notes and here they are for your viewing pleasure.
There. Now armed with these insights, you can have all the crucial conversations you want.
One thought on “Reading Crucial Conversations”
IMHO, the sweet nothings and pointless conversations have a solid place in our lives 🙂